Resources In Tough Times

After being thrown into even tougher times with lockdown 2.0, here at the CHB volunteer centre we wanted to alert you of the resources available if you’re in need of help. 

Food Bank Canterbury

Would a food parcel help you to make ends meet or relieve some financial pressure?

Canterbury food bank is a community-run project and registered charity that can provide food parcels to people who are struggling. In October they provided enough food to make 5,328 meals for people in the community who are experiencing financial difficulty. If you need help, please follow this link and fill out the form to enquire. Click HERE

Kent University Food Bank

Times are tough for students too. To use the service for the first time simply go to the StuFF Distribution Centre in Eliot N2.1 Monday, Wednesday, Friday between 12 pm-4 pm. You do not need to answer any questions or show any proof of financial hardship, just your Student ID. You will then be able to select several food items to ensure your food parcel meets your dietary needs.

Isolation and low income

If you’re isolating at the moment, and cannot work from home, you may be entitled to a payment of £500 from your local district or borough under the Test and Trace Support Payment scheme. Please click HERE

Kent Together

Kent together is part of Kent County Council, and they can help with getting vulnerable people the support they need. They can help with making sure you’re getting enough food and supplies, picking up prescriptions or even making sure you have someone to talk too. We can help with this too, with our telephone befriender scheme, where we are matching up people with isolated people, so they have someone to talk too. 

If this is something you’d be interested in, or to volunteer as a befriender click HERE

To apply for Kent Together help, click HERE

Mental Wellbeing

Everyone has suffered at some point during this year, and having resources can help with this. NHS website has brilliant resources to help your mind stay positive during these tough times. For more information click HERE


Porchlight is here for people who are homeless, at risk of losing you home or even just struggling with the pressures of life. They want to help people move forward with their life with a new sense of independence and positivity. Their free helpline can be called on 0800 567 7699 and it is open 24/7. They can support you in finding and holding down a job, building confidence and learning adaptable new skills. Regarding housing, they can help you if you are rough sleeping or are in unsafe housing. They also can help you even if you’re in private housing, to make sure your tenancy runs smoothly. 

Domestic Violence

A tougher note to end on, but the lockdown has resulted in a rise of domestic violence. Couples and families being stuck in together or having moved in together in too rushed circumstances can lead to dangerous situations. There are many resources:

Rising Sun – supporting adults’ families and children at risk of abuse. They can provide safe refuge, specialist IDVA support, community outreach services, therapeutic programmes and support with court proceedings. Please telephone 0808 168 9276 

It also has a ‘One Stop Shop’ (in both Canterbury and Herne bay) which offers in-person advice and support.  

Riverside Children’s Centre, Kingsmead Road, Canterbury, Kent CT2 7PH (Thursdays 9:30-12:30 Open)

Poppy Children’s Centre, Memorial Park, Kings Road, Herne Bay, Kent CT6 5RG (Tuesday 9:30-12:00 Open)

Kent Police

Call 101 if you need non-emergency support, and 18001 101 if you’re hard of hearing. Call 999 in an emergency. 

Domestic Violence Assist

Specialises in assistance to obtain emergency injunctions from being further abused. Phone: 0800 195 8699 or visit


The Hourglass confidential helpline provides information and support to anyone concerned about harm, abuse or exploitation of an older person.

Phone: 0808 808 8141 or visit

Men’s Advice Line 

 Confidential helpline for male victims of domestic abuse.

 Phone: 0808 801 0327 or visit

National LGBT Domestic Abuse Helpline 

Emotional and practical support for LGBT+ people.

Phone: 0800 999 5428 or visit

National Stalking Helpline

Guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.

 Phone: 0808 802 0300 or visit

We are all here to support you.

Written by virtual volunteer Emily Clugston

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